We encountered critical issues with a few servers, including mailing server and server with encrypted security settings, like PIN, IP-Whitelist, Google 2FA, API keys.
The data WAS NOT discredited, but lost. Please also note that passwords WAS NOT lost, they are working as usual.
Therefore, we decided to open Exchange in limited mode, so clients could restore additional security measures.
Another one issue with mail server resulted in notifications which some clients received about withdrawals which belong to another accounts.
Your funds are in safe, but we ask you to restore additional security settings which were lost.
Deposits/withdrawals can not be opened for at least 7 days to allow everyone to restore their security settings.”