Reviews ( 3 )

  • Good broker to trade with

    4.0 reviewed Sep 19 2014, 14:49 BST
    • 4.0 Pricing
      80% from total
    • 4.0 Value
      80% from total
    • 3.0 Range of Tradable Instruments
      60% from total
    • 4.0 Reliability
      80% from total
    • 4.0 Customer Service
      80% from total
    • 3.0 Value Added Features
      60% from total

    I traded using ETX’s platform for about a month as they had an attractive promotion at the time. In general they seem to be a good broker to trade with as they offer tight spreads, their platform seems reliable and their customer service is friendly and efficient. I did not continue to trade with them after the promotion as I am more familiar with, and prefer the trading platform of another broker which I have used for a few years. If I need to change broker in the future I would not hesitate to return to ETX.

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  • IT issues to be solved

    2.0 reviewed Nov 6 2014, 13:59 GMT
    • 3.0 Pricing
      60% from total
    • 1.0 Value
      20% from total
    • 3.0 Range of Tradable Instruments
      60% from total
    • 1.0 Reliability
      20% from total
    • 4.0 Customer Service
      80% from total
    • 2.0 Value Added Features
      40% from total

    user-friendly, clear and easy to navigate platform. customer service seems nice, though I haven’t made a complaint yet. in fact I haven’t been trading a lot with etx, just decided to give them a try on spread betting with a small amount and what I’ve noted so far is that the slippage and variable spread size is not what is said on the tin even during non-volatile periods. so I think it is very difficult to make money with them… as I said their platform is good but what happened to me several times was that it terminated my trade far before my assigned stop loss was hit – very annoying, especially when the trade in question turns in your favor after they’ve untimely hit your stop loss! if you ask me they still have a lot of issues on the IT side… all in all, I would recommend using a more reliable broker

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  • Great customer service

    4.0 reviewed Dec 5 2014, 11:36 GMT
    • 3.0 Pricing
      60% from total
    • 4.0 Value
      80% from total
    • 5.0 Range of Tradable Instruments
      100% from total
    • 4.0 Reliability
      80% from total
    • 5.0 Customer Service
      100% from total
    • 3.0 Value Added Features
      60% from total

    Been trading with ETX for a few years now, never had any issues. Wide range of markets and customer service is excellent. Nice platform, they also offer a bonus for new customers which is worth checking out.

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