Apple shares fall as it admits to problems with iPhone X, MacBook Pro

Apple shares fall as it admits to problems with iPhone X, MacBook Pro
Written by:
Ilona Billington
12th November 2018
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Apple shares are lower Monday, as the tech innovator has admitted there are some problems with its iPhone X and 13-inch MacBook Pro. The problems come not too long after the company began a program to replace batteries in its older iPhones as they were slowed down by software updates.

By 1445 BST, Apple shares were 3.73% lower at $196.85. The stock has moved notably lower in the past week or so of trading.

Apple tech problems

Apple said that owners of the original iPhone X could begin to experience problems with the touchscreen of the device.

“Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module,” the company said in a tech support update. “An affected device may exhibit the following:

The display, or part of the display, does not respond or responds intermittently to touch

The display reacts even though it was not touched.”

Apple said it will replace the relevant touchscreen module, free of charge. And, if anyone has already paid to have the issue resolved, they should be able to seek a refund from the Cupertino-based tech giant.

It added that only the original iPhone X, released last year, is affected by the issue. The Xs and Xr models aren’t afflicted with the problem.

MacBook Pro problem

Apple also shared the news that some 13-inch screen MacBook Pros has also been found to have a fault. This time, the glitch could result in the failure of the laptop’s drive.

“Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive,” the tech company said.

It added that affected drives were sold only between June 2017 and June 2018.

Again, affected components will be replaced free of charge, by Apple.

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