Facebook shares opened higher Friday, as the social media platform admits it needs to do more to limit the hate speech that propagates across the site. In an interview with Sky News, Facebook’s global head of safety, Antigone Davis, said more human involvement was required to tackle the problem on the social network.
Facebook shares opened 0.59% higher at $167.00. The stock appears to be recovering from a period of declines in recent weeks.
Facebook must to do more on hate speech
In the interview, Davis told the news broadcaster that it is working hard to implement more controls to identify and remove hate speech from its site. She also said that while its technology is improving all the time, more human involvement on the problem is also needed from Facebook.
“When you're talking about hate speech, it can require a good deal of context in which to understand the term that someone has used or how they're using it,” Davis said. “I think that is an area in which we need human involvement.”
Its own data shows that while it’s tech has a high rate of discovering propaganda and spam, it was much lower when it came to identifying hate speech across the platform.
Facebook hiring human rights policy director
Indeed, that admission from Davis follows news the tech giant is recruiting for a new role – director of human rights policy.
The advert states the role will help the social network “coordinate our company-wide effort to address human rights abuses, including by both state and non-state actors.”
“As the reach and impact of the Facebook family of companies continues to grow, so does the responsibility we have to respect the individual and human rights of the members of our diverse global community,” Facebook also said in its advert for the role.