Review of City Index

City Index offers a wide range of CFD and forex trading options, along with a host of other features to help investors navigate the financial markets.
By: Theodor Tonca
Theodor Tonca
Having worked for a decade as an analyst, investment partnership founder, and writer - Theodor is a keen sportsman. When not… read more.
Updated: Jun 4, 2021
3.5/5 Star rating
16 min read
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From master risk management tools to daily trading ideas, City Index aims to be the platform of choice for serious investors. Keep reading to find out more about the platform and whether it’s the right broker for your trades.

Pros & Cons

Pros:

Offers a free demo account to learn trading without risking capital
Well regulated with fast account opening
Diverse research and risk management tools

Cons:

What can I do with City index?

City Index gives access to CFD and forex trading, along with spread betting services. It touts on its homepage that it will give you trading access to over 12,000 markets. The platform’s equity offering is limited to UK, US, and Australian markets, and it provides access to 84 FX pairs, 25 global commodities, and plenty of long or short cryptocurrency positions.

Since its founding in 1983, City Index has built up its reputation as a trustworthy and reliable global CFD and FX broker. With its long track record, regulation and licensing in eight different jurisdictions across the world, and the financial strength of its publicly traded corporate parent –  StoneX Group Inc. (NASDAQ: SNEX), it is a great option for all traders.

City Index markets, assets, and options

What assets and products can you trade on City Index?

In addition to the usual well-known equity options such as shares in companies such as Amazon and Apple, prominent USD forex pairs, and cryptos like Bitcoin and Litecoin, City Index also offers access to a host of other trading options. Here’s a summary of what you can access.

Product (CFDs)Offering
Forex84
Cryptocurrencies5
Commodities4
Metals4
Stocks4,500
Bonds 4
Options4
Indices21
Interest Rates3
See all tradable assets >

What leverage trading options are there?

City Index promotes leveraged trading as one of the key advantages of their platform. Professional traders can use maximum leverage up to 1:400, which is higher than most other brokers.

It is important to remember that leveraged trading of any kind means that you are exposed to much more risk. If a trade goes against you, your losses will also be greatly magnified and can even wipe out your capital fast. Therefore we do not recommend using leverage if you are a beginner investor.

Product (CFDs)Maximum leverageMargin
Forex1:303.3%
Cryptocurrency1:425%
Stocks1:4000.25%
Commodities1:205%
Metals1:250%
Bonds1:333.3%
Options1:502%
Indices1:502%
Interest Rates1:333.3%
View all leveraged trading options >

What are the spreads?

Spreads with City Index start from 0.5 pips on major currency pairs. Spreads on other products vary and are all displayed in the table below.

ProductAverage spreadFixed or variable?
Forex0.8 pipsVariable
Commodities1 pipVariable
Cryptocurrencies0.4 pipsVariable
Metals2 pipsVariable
Stocks0.3%Variable
Bonds0.3 pipsVariable
Options0.2 pipsVariable
Indices2 pipsVariable
Interest Rates0.2 pipsVariable
Lean more about City Index’s spreads >

Fees, limits, and payment options on City Index

What are the deposit and withdrawal fees, limits, and speeds?

City Index’s payment options are slightly more limited than other established brokers in that they only offer credit/debit card, direct bank transfer, and PayPal. Here’s a summary of City Index’s payment methods, and the speeds, fees, and limits associated with each.

Payment methodDepositWithdraw
Debit/Credit Card
– min/max
– fees
– speed
Yes
$10/$50,000
Free
Up to 48 hours
Yes
$100/$20,000
Free
3-5 business days
Bank Transfer
– min/max
– fees
– speed
Yes
$100/$50,000
Free
2-3 business days
Yes
$100/$20,000
Free
1-2 business days
Paypal
– min/max
– fees
– speed
Yes
$10/$50,000
Free
Up to 48 hours
Yes
$100/$20,000
Free
Up to 48 hours
See all payment options >

How much are City Index’s fees and commissions?

Online brokerages typically charge much lower fees than traditional brokerage houses and this is also the case with City Index. The platform charges no fees on trades, but does apply commission in the form of spreads. Here’s a run-down of the charges for trading on City Index.

Fee typeFee amountCommission
ForexNone 0.8 average pip spread
StocksNone0.3 pips
BondsNone0.3 pips
CommoditiesNone1 pip 
CryptocurrenciesNone0.4 pips
MetalsNone2 pips
OptionsNone0.2 pips
Interest RatesNone0.2 pips
IndicesNone2 pips
Inactivity£10.00 per month after 3 months of inactivity
View all fees on City Index >

City Index trade sizes and limits

City Index offers traders standard, mini, micro, and nano lot sizes. This gives you a lot of options when placing trades, and you can find a breakdown of the lot sizes for each different CFD below.

ProductMinimum tradeMaximum trade
Forex0.01 lots
Cryptocurrency£100
Commodities0.01 lots
Stocks1 share
Bonds0.01 lots
Metals0.01 lots
Options0.01 lots
Indices0.01 lots
Interest Rates0.01 lots
See all trade sizes and limits >

City Index trading platform

What devices can I use City Index on?

City Index offers web-based, desktop, and mobile platforms for you to conduct your trades. It supports Windows, Android, and iOS platforms. It also has an app that you can download from both the App Store and the Google Play store.

  • Desktops
  • Laptop
  • iPads
  • Tablets
  • Android and iOS Mobile phones

Can I use City Index in my country?

City Index is available in over 130 countries, simply select your country from the list below to find out if the platform is available where you are.

Is City Index available in my language?

City Index offers customer support via both phone and email in English, Spanish, German, Polish, Arabic, and Chinese. Select your language below to find out if City Index is available for you.

How easy is it to use City Index?

City Index’s primary Web Trader platform, which was originally launched in 2018, is both easy to access and use, with no installation required. It is one of three different trading platforms they allow you to choose from, with the other options being the widely recognised MetaTrader 4 and the AT Pro desktop platform.

Once logged in on the company’s Web Trader platform, you will instantly notice several useful features such as one-click trading and a toggle option to change your screen layout to as many as nine workspace screens similar to a professional trader.

In addition, it also offers all the standard functions you might expect from a modern trading platform, such as built-in Reuters news feeds, trading through charts with custom indicators, as well as stops & limits by points, P&L, or price.

Key features

City Index offers several different unique and distinguishable features which makes it easy to identify and execute trades. Here are our three favourites.

AT Pro’s Development Studio

AT Pro is City Index’s most sophisticated trading platform for seasoned traders. Its Development Studio feature makes it easy to create your own trading templates for larger quantity blocks, extensive custom chart drawing tools, and access to 100+ trade indicators.

Fast HTML5 technology

For a real time margin calculator and advanced risk management such as guaranteed stop loss orders, hedging, and price tolerance levels.

Live Reuters News Feed and Economic Calendar

You can get fast, up-to-the-second actionable trading ideas and reminders of upcoming tradeable events tight on City INdex’s platform.

Security and regulation

Is City Index safe?

Yes. It is owned by a publicly traded entity, all funds are kept in segregated tier 1 bank accounts, and it also uses modern encryption technology to keep user data and information secure.

Am I and my funds protected?

Yes, in the event of liquidation of the broker’s assets, clients are eligible to receive compensation of up to £85,000 by the UK’s Financial Services Compensation Scheme (FSCS).

Is City Index regulated?

Yes, City Index is regulated by several financial authorities. This includes tier-1 regulators such as the UK’s Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), as well as the Monetary Authority of Singapore (MAS).

Do I have to verify my account with City Index?

Yes, as an FCA regulated business City Index is required to ensure that their products are suitable for account applicants. They will ask you to provide all of the following:

  • Your personal details (along with ID)
  • Which products you want to trade in your account (spread betting, CFDs or both)
  • Your financial status
  • Your trading experience

Extra information

Educational resources 

City Index provides an extensive training section on their website to help enhance your trading performance or just learn to trade with their videos and tutorials. This includes an Introduction to Trading sub-section as well as experienced trader courses and webinars, making the platform suitable for all users.

Tools and charting

City Index gives access to dozens of powerful trading and charting tools to analyse, identify, and execute trades. These include more than 65 technical indicators, extensive custom chart drawing tools, and deal-through charts – meaning you can trade directly from a chart.

Customer support

City Index client services team is on-hand Monday-Friday to answer questions via either phone or email. They are generally a well-reviewed broker, but it seems as though their customer support seems something to be desired, with many current and former clients saying inquiries were not followed up within the requisite 24 or sometimes even 48 hours.

Our verdict

City Index is an established CFD and forex broker with a long track record that is regulated by top-tier financial authorities, primarily by the FCA in the UK (where the company is based). 

It offers an easy account opening process and high-quality research tools such as a portal that scans the market for chart patterns and a ‘What If’ analysis tool allowing you to toggle a stock’s estimated EPS growth rate in any direction. In addition, there is no minimum balance, no withdrawal fee, and a free demo account to learn the ropes. 

With that said, City Index does have its share of drawbacks. Primary among these are a comparatively limited product portfolio and high CFD trading commissions – other brokers might be able to provide you more options at a lower cost. By and large its web and mobile platforms’ ease of use and plethora of advanced trading tools make up for its shortfalls, but there is definitely room for improvement on several fronts.

City Index’s track record and stability combined with robust platform capabilities are enough to make it a good option for novice and pro traders alike.

How to open an account with City Index

  1. Head over to the City Index site and click on the ‘create account’ button on the top right of your screen.
  2. You will be led to a new window where you will be required to input your personal details including name, email, country of residence and date of birth.
  3. After selecting all the applicable products you are interested in, click save and next.
  4. Enter your full address.
  5. You will be prompted to select which trading platform you are interested in: Regular, Premium or Professional.
  6. Complete your application and submit to City Index for review.
Who owns City Index?
How does City Index make money?
Do I have to pay tax on City Index profits?
Does City Index offer CFD trading?
How do I sell on City Index?
How do I delete my City Index account?
How can I short on City Index?
What if I forget my account password?
Can I transfer from my City Index account into my PayPal account?
What if City Index closes down while I have open trades?
Can I access my full trading history on City Index?
Can I pay in cryptocurrency with City Index?
Does City Index offer bonuses?

Fact-checking & references

Our editors fact-check all content to ensure compliance with our strict editorial policy. The information in this article is supported by the following reliable sources.

Risk disclaimer

Invezz is a place where people can find reliable, unbiased information about finance, trading, and investing – but we do not offer financial advice and users should always carry out their own research. The assets covered on this website, including stocks, cryptocurrencies, and commodities can be highly volatile and new investors often lose money. Success in the financial markets is not guaranteed, and users should never invest more than they can afford to lose. You should consider your own personal circumstances and take the time to explore all your options before making any investment. Read our risk disclaimer >

Theodor Tonca
Financial analyst
Having worked for a decade as an analyst, investment partnership founder, and writer - Theodor is a keen sportsman. When not working, he can most commonly… read more.

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