Pacific Union review

Pacific Union or PU Prime as it's now called, is a multi-asset online broker. We have tested and reviewed the platform to see how it matches up to the competition.
By: James Knight
James Knight
James is a lead editor for Invezz, where he covers topics from across the financial world, from the stock market, to… read more.
Updated: Jan 3, 2023
3.5/5 Star rating
12 min read
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Pacific Union was founded in 2015 and has grown to service more than 200,000 registered accounts and process some 12 billion trades per day from 19 offices around the world.

In this review we rate PU Prime’s offering and pick out a few key features that help it stand out from the crowd.

Pros & Cons

Pros:

70+ forex pairs and 200+ financial assets available to trade
Extremely low minimum trade sizes
Multilingual support in 18+ languages

Cons:

What can I do with PU Prime?

Trade a variety of asset classes with competitive spreads. PU Prime offers hundreds of CFDs so that you can trade your favourite stocks, cryptos, or currency pairs.

PU Prime is an established forex broker, which means it offers an pro-style trading experience. The broker integrates with the popular Meta Trader software, so you can use MT4 or MT5 to trade, if you like, giving you access to a variety of trading tools and research.

PU Prime markets, assets, and options

What assets and products can you trade on PU Prime?

PU Prime can be said to truly offer a wide variety of tradable assets, from popular forex pairs  like EUR/USD right on down to US Treasury Notes and German Bunds.

ProductOffering
Forex48
Cryptocurrency43
Indices25
StocksOver 100
ETFs52
Commodities16
Metals5
Bonds7
CFDs
296
See all products >

What leverage trading options are there?

PU Prime offers leverage on all of its products, starting from 1:20 on metals CFDs to 1:500 on certain forex pairs for professionals.

Leverage for retail traders is capped at 1:30 in the UK and EU by financial regulations in those countries.

Product (CFDs)Max. leverageMargin
Forex1:500100%
Cryptocurrency1:502%
Stocks1:333%
Indices1:500100%
ETFs1:333%
Commodities1:500100%
Metals1:500100%
Bonds1:1001%
See all leverage >

What are the spreads?

PU Prime offers both standard and prime spreads depending on your account type.

They are competitive and well within a respectable range. Considering the wide array of assets the broker makes available, a small premium is to be expected for convenience.

ProductAverage spreadFixed or variable?
Forex0.1 pips Variable
Cryptocurrency100 pipsVariable
Stocks3.5 pipsVariable
ETFs0.5 pipsVariable
Commodities4 pipsVariable
Metals10 pipsVariable
Bonds0.5 pipsVariable
See all spreads >

Fees, limits, and payment options on PU Prime

What are the deposit and withdrawal fees, limits, and speeds?

PU Prime offers a standard array of payment options and free deposits and withdrawals if you use a bank transfer or card payment.

Fees for alternative payment methods, like Neteller, can be higher. Here’s a breakdown of all the payment options available.

Payment methodDepositWithdraw
Bank transfer
– min/max
– fees
– speed
Yes
$20 / None
Free
1-3 business days
Yes
$100 / None
None for 1st withdrawal, $20 each afterwards
1-3 business days
Credit card
– min/max
– fees
– speed
Yes
$20/None
Free
24 hours
Yes
$100/None
Free
1-2 business days
Neteller
– min/max
– fees
– speed
Yes
$20/None
None
Instant
Yes
$100/None
1-2% of amount withdrawn
24 hours
Skrill
– min/max
– fees
– speed
Yes
$20/None
None
Instant
Yes
$100/None
1-2% of amount withdrawn
24 hours
See all payment methods >

How much are PU Prime’s fees and commissions?

PU Prime gives prime account holders the option to select a fixed commission charge per trade instead of a variable spread.

Commissions start at 0.1 pips for shares and go up to as much as 12 pips for certain ETFs.

Fee typeFee amountCommission
ForexNone 7 pip spread
CryptocurrencyNoneNone
StocksNone0.1 pips
IndicesNoneNone
ETFsNone12 pips
CommoditiesNone7 pips
MetalsNone7 pips
BondsNoneNone
See all fees >

PU Prime trade sizes and limits

The minimum order size with PU Prime is 0.01 units, which is as low as one can go and ideal for anyone starting to trade without a substantial amount of capital.

The max order size is 100 batches, which is equivalent to 100 units of the asset you are buying. 

ProductMinimum tradeMaximum trade
Forex0.01100 units
Cryptocurrency1 unit100 units
Stocks1 share100 batches
ETFs1 share100 batches
Indices1 share100 batches
Commodities1 unit100 units
Metals1 unit100 units
Bonds1 contract100 contracts
See all trading limits >

PU Prime trading platform

What devices can I use PU Prime on?

PU Prime offers the entire lineup of device compatibility from desktop to mobile apps.

  • Desktop
  • Web browser
  • Tablet
  • Android and iOS app

Can I use PU Prime in my country?

PU Prime is currently available in over 120 countries, including France, Germany, Spain, and Taiwan, among others.

Is PU Prime available in my language?

PU Prime supports a total of 18 languages at the moment, including Mandarin, Cantonese, Spanish, and Portuguese. 

How easy is it to use PU Prime?

PU Prime has a well organised user interface, with information on account types, products offered, and more being readily accessible from the header menu.

As for the trading platforms, there are several to choose from, with the familiar WebTrader and MetaTrader 4 and 5 catering well to pretty much all your personal trading needs.

Key features

PU Prime promotes that it is “more than” just a trading platform and it strives to prove this with several services.

PU Social

eToro may have done “social trading” first, but PU Prime aims to take it a step further by providing real-time updates from your chosen signal providers and flexible copying parameters that allow you to easily manage your risk from anywhere.

No swap fee crypto trading

As of September 2022, PU Prime no longer charges swap fees on crypto products.

This means your trading costs are minimised when trading crypto with a PU Prime account.

Autochartist

This is a user-friendly trading companion tool that allows for the intuitive visualisation of markets.

It comes as a plug-in for MT4 and is replete with technical indicators, volatility analysis, and market reports.

Security and regulation

Is PU Prime safe?

All information provided to PU Prime is stored on secure servers that only authorised personnel have access to via password.

The broker also applies 3D security protocol for the prevention of fraud during online transactions.

Am I and my funds protected?

PU Prime holds all client funds in segregated client trust accounts with AA-rated Australian banks. Additionally, all client funds are segregated from the broker’s own funds.

Is PU Prime regulated?

Yes, PU Prime is regulated by authorities in two jurisdictions:

  • St. Vincent and the Grenadines with registration number: 271 LLC 2020
  • As an authorised Financial Service Provider (“FSP”) registered and regulated by the Financial Sector Conduct Authority (“FSCA”) of South Africa under licence number 52218

Do I have to verify my account with PU Prime?

Yes, PU Prime requires both Proof of Identity in the form of a National ID (Front and back), passport, or driver’s license and a proof of address document.

Extra information

Educational resources 

PU Prime offers an Education section that encompasses a trading blog, video tutorials, e-books, and a trading term glossary.

There is also a trading knowledge sub-section that delves further into the qualitative and quantitative side of trading with articles on the psychology of trading and financial risk.

Tools and charting

PU Prime’s WebTrader, MetTrader 4, and 5 trading platforms come equipped with a suite of more than 30 built-in technical indicators like analytical lines, RSI, and more.

There are also hundreds of paid add-ons available for more advanced traders.

Customer support

There is a chatbot available on PU Prime’s homepage and there is also a contact number and general email address listed in the footer.

A comprehensive help center and FAQ section with a search function is also provided that is genuinely helpful and answers most of my own questions about PU Prime.

Our verdict

PU Prime is a forex and CFD broker that caters well to individual traders. You can start out with a free demo account or a Cent account to minimise risk and there are five distinct trading platforms to choose from, providing access to eight separate asset classes.

When it comes to functionality and trade execution, the broker leans heavily on MetaTrader, which is an established platform that many traders are already familiar with. But this is also where it falls short, as, beyond the PU Social trading function, there isn’t anything to make PU Prime stand out.

Pricing is competitive and initial deposit requirements are kept to a minimum, but these and other features aren’t enough to put PU Prime above its peers.

How to open an account with PU Prime

  1. Enter your full name, email, country of residence, and mobile number
  2. A code will be sent to your mobile for confirmation
  3. Complete the live account opening process by submitting your personal ID details

FAQs

Who owns PU Prime?
How does PU Prime make money?
Do I have to pay tax on PU Prime profits?
Does PU Prime offer CFD trading?
How do I sell on PU Prime?
How do I delete my PU Prime account?
How can I short on PU Prime?
What if I forget my account password?
Can I transfer from my PU Prime account into my PayPal account?
Does PU Prime offer bonuses?

Sources & references
Risk disclaimer

Invezz is a place where people can find reliable, unbiased information about finance, trading, and investing – but we do not offer financial advice and users should always carry out their own research. The assets covered on this website, including stocks, cryptocurrencies, and commodities can be highly volatile and new investors often lose money. Success in the financial markets is not guaranteed, and users should never invest more than they can afford to lose. You should consider your own personal circumstances and take the time to explore all your options before making any investment. Read our risk disclaimer >

James Knight
Editor of Education
James is a lead content editor for Invezz. He's an avid trader and golfer, who spends an inordinate amount of time watching Leicester City and the… read more.