SoundThinking (SSTI)

The company is best known for ShotSpotter, an acoustic gunshot detection system that uses distributed sensors and analysis technology to identify and locate suspected gunfire. The service is used by public safety agencies seeking faster incident awareness, particularly in areas where gunshots may not be reported through emergency calls. ShotSpotter sits within the company’s broader SafetySmart platform, which combines multiple operational tools for police departments and municipal customers.

SoundThinking’s portfolio also includes CrimeTracer, a search and intelligence platform for law enforcement records; CaseBuilder, a system for organizing and managing investigations; and ResourceRouter, software intended to guide patrol deployment and community violence intervention resources. The company also offers PlateRanger, an automatic license plate recognition and vehicle identification product powered by Rekor technology, and SafePointe, an AI-enabled weapons detection system.

The business operates at the intersection of public safety, analytics, and civic technology. Its value proposition centers on helping agencies make faster, more data-informed decisions, though its market is shaped by public budgets, procurement cycles, privacy debates, and scrutiny over the use of surveillance and policing technologies. SoundThinking serves a specialized customer base where trust, accuracy, and measurable outcomes are central to adoption.