Crypto.com review

Crypto.com is a Singapore-based crypto exchange offering a complete crypto ecosystem with spot crypto, crypto futures staking, lending, NFT, and payments for low fees.
By: Theodor Tonca
Theodor Tonca
Theodor is a Financial Writer for Invezz, reviewing, testing and scrutinizing financial products. He is a former financial analyst and investment… read more.
Updated: Sep 26, 2022
4.5/5 Star rating
13 min read
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Crypto.com has a modern look and feel, which will appeal to the Robinhood generation that trades from their mobile. 

The platform offers 250 cryptocurrencies, leveraged trading in crypto spot and futures while maintaining accessibility across web and mobile apps. This review takes you though everything you need to know about Crypto.com

Pros & Cons

Pros:

Cryptocurrency ecosystem with low fees
Large number of cryptocurrencies with liquidity
High leverage on spot crypto and crypto futures
Polished mobile experience
Trading view charts and technical analysis tools

Cons:

What is Crypto.com?

Crypto.com is a cryptocurrency exchange founded in 2016 in Hong Kong. It offers an integrated ecosystem with products across spot crypto, crypto derivatives, staking, p2p lending & borrowing for individuals and businesses.
The platform has excellent liquidity and has amassed 50 million users.

Additionally, it offers high leverage for spot crypto as well as cryptocurrency futures. Its fees are low compared to the industry, with discounts that push costs even lower and it does not have any hidden charges.

How does Crypto.com work?

Crypto.com offers a separate exchange platform for trading spot cryptocurrency and crypto futures. You can easily make payments via credit, debit card, or bank transfer or opt to pay with crypto coins.

Buying and selling are also made straightforward and take place in only a few clicks.

Crypto.com cryptocurrencies and trading options

What cryptocurrencies can you trade on Crypto.com?

Crypto.com offers good liquidity in over 250 top cryptocurrencies, with new currencies being added regularly. 

Some top coins on offer include Bitcoin, Ether, Tether, and USD Coin. Here is a list of the most notable cryptos available on the exchange by trading volume:

  • Bitcoin
  • Ethereum
  • USD Tether
  • USD Coin
  • Solana
  • Cronos
  • Fantom
  • Shiba Inu
  • Theta
  • Terra Classic

All Crypto.com trading options

Crypto.com offers a complete crypto ecosystem.

This includes spot cryptocurrencies, cryptocurrency futures, NFTs along with other crypto 2.0 products like staking, metal visa cards that give cash back in crypto, payments to vendors in crypto and p2p crypto lending and borrowing…whew, that’s a lot.

ProductOffering
Cryptocurrencies250
Crypto pairs400
Crypto futures (Perpetual)100
Staking40
More product information >

Can I trade with leverage on Crypto.com?

Crypto.com offers leveraged trading on its futures product as well as leverage on some of its spot cryptocurrencies. 

Leverage trading options in spot cryptocurrencies is rare in the industry and Crypto.com’s leverage is above industry average, making the platform stand out in this respect. 

A final warning: leverage trading, especially in already volatile cryptocurrencies, carries extra risk and should be treated with caution.

ProductMaximum leverageMargin
Individual cryptocurrencies1:1010%
Crypto futures1:1001%
More Crypto.com leverage details >

What are the spreads?

Crypto.com does not determine spreads and does not make any money from spreads.

Fees, limits, and payment options on Crypto.com

What are the deposit and withdrawal fees, limits, and speeds?

Crypto.com offers a limited set of payment methods, which includes credit and debit cards by Visa and MasterCard, Bank Transfer, ACH and transfers from crypto wallets.

Deposits are free, but withdrawals have charges depending on the payment method used. Furthermore, withdrawal fees are not fixed and depend on market conditions.

Payment methodDepositWithdraw
Visa/MasterCard
– min/max
– fees
– speed
Yes
No Limit
Free
Instant
No
No limit
Not disclosed
Variable
Bank Transfer
– min/max
– fees
– speed
Yes
100 USDC/1,000,000 USDC
Free
1-2 working days
Yes
500 USDC/ 500,000 USDC
Variable
1-2 working days
Bitcoin
– min/max
– fees
– speed
Yes
No limit
Free
Network dependent
Yes
0.001/10
0.0005
Network dependent
Ethereum
– min/max
– fees
– speed
Yes
No limit
Free
Network dependent
Yes
0.0002/Not disclosed
0.0005
Network dependent
Tether USD
– min/max
– fees
– speed
Yes
No limit
Free
Network dependent
Yes
20/Not disclosed
10
Network dependent
USD Coin
– min/max
– fees
– speed
Yes
No limit
Free
Network dependent
Yes
20/Not disclosed
10
Network dependent
More payment information >

How much are Crypto.com’s fees and commissions?

Crypto.com charges a minimum fee of 0.075% for both maker and taker, which varies based on your trading volume and the amount of Cronos (CRO) you hold in your account. 

The more tokens held, the lesser the fees. In addition to the aforementioned fee structure, Crypto.com also offers a VIP trading fee structure with zero fees for maker and taker fees depending on the volume traded and the amount of Cronos held. 

Crypto.com charges inactivity fees of €5 per month for wallets inactive over 12 months.

Fee typeFee amountCommission
Trading Fees (General)0.075%Rates vary from 0.075% – 0 with Cronos and in fact company pays you to become maker
Trading Fees (VIP)Zero for maker, 0.04% for takerRates go as low as 0.025% taker
Inactivity€5
More fees >

Crypto.com trade sizes and limits

Crypto.com now allows for a minimum trade size of $1 worth of crypto. 

This limit is applicable to spot trading only. For crypto futures, the minimum trade size is 1 contract. The minimum trade size is small and compares well with other crypto exchanges. 

There is no maximum trade size or upper limit.

ProductMinimum tradeMaximum trade
Cryptocurrencies1 USDNo Limit
Crypto futures1 ContractNo Limit
Trade sizes >

Crypto.com trading platform

What devices can I use Crypto.com on?

Crypto.com prides itself on being an entire mobile crypto ecosystem. Its primary offering is a mobile app that allows you to access all the features on your phone.

It is available across iOS and Android and also has a web platform. The lack of a desktop platform can be a letdown for professional traders.

  • Web Platform
  • Mobile App (iOS/Android)

Can I use Crypto.com in my country?

Crypto.com is available across the world, including in the following: 

  • United States of America
  • United Kingdom 
  • France 
  • Germany 
  • Spain 
  • India
  • Australia. 

Is Crypto.com available in my language?

Crypto.com is available in 14 languages, which include the following:

  • English
  • Chinese
  • French
  • Spanish
  • Polish
  • Italian

How easy is it to use Crypto.com?

Crypto.com is a heavily mobile app-oriented crypto exchange. 

This being the case, it is geared more towards the younger generation of traders, who are used to using their mobile devices for just about everything. They will find crypto.com easy and intuitive to pick up and use.

Others may find the rather plain web platform and lack of a customisable desktop option off-putting.

Key features

Crypto.com comes with a separate exchange for each trading product and the platform is loaded with trading view charts and a plethora of technical analysis tools. Here are some of the ones that stood out:

Crypto Ecosystem

Crypto.com aims to be a cryptocurrency ecosystem resembling a decentralized bank. 

It offers payment solutions for vendors and individuals, having partnered with Visa to offer cash-back credit cards. Staking and lending features are also there, making the platform a sort of one-stop-crypto-shop.

High Leverage

Crypto.com is one of the few crypto exchanges offering a wide range of crypto futures along with leverage not only on futures but also on spot. 

The leverage is high, from 10x in spot to 100x in futures, which is very high compared to the industry.

Deposit Rewards

You can earn up to 14.5% per annum on crypto and 8.5% on stablecoins with Crypto.com.

Simply select a token, the amount, CRO stake and term to begin earning rewards. 

Security and regulation

Is Crypto.com safe?

Crypto.com has several security features in place for ensuring the complete protection of your crypto. 

First, it stores 100% of your coins in institutional grade cold storage wallets, thus protecting user crypto from hacks and theft.

Second, fiat currencies are held in regular custodian bank accounts and the transfer of currency to any external address requires email verification.

Am I and my cryptocurrency protected?

Crypto.com has taken several steps to ensure the protection of your cryptocurrency, including cold storage, email verification before the transfer, and multi-factor authentication. 

It has also secured $750 million worth of insurance against crypto stored in cold storage.

Is Crypto.com regulated?

Yes, Crypto.com recently received regulatory approval from the Cyprus Securities and Exchange Commission.

Do I have to verify my account with Crypto.com?

Also yes. Crypto.com is now regulated and as such, it must now comply with local laws and regulations. Including Know Your Customer (KYC) and Anti-Money Laundering legislations.

You are required to verify your account with Crypto.com by submitting proof of identity and residence like a driver’s license, passport or any other government-issued identity and address proof. 

They also require a selfie at the end of the process.

Extra information

Educational resources 

Crypto.com has a University section on its website catering to beginner, intermediate and advanced traders. 

Articles range from candlestick patterns to surviving a bear market and technical topics like web3 and NFT.

Tools and charting

Crypto.com has integrated Trading View charts and tools into its exchange platforms. 

Charts are available across multiple time frames with various types of candles, bar charts, and lines as well as a plethora of indicators that will satisfy both beginners and most intermediate traders.

Customer support

Crypto.com has a chatbot on the bottom right corner of their website with a list of pre-resolved queries. 

You can also ask for additional support from the chat. At this time, there is no other way to access crypto.com support, leaving plenty to be desired.

Our verdict

Crypto.com has enough to satisfy the beginner and most intermediate crypto traders.

Separate exchange platforms are provided for spot and futures, each integrated with trading views to get a multitude of charts and a plethora of technical analysis indicators. 

The fees charged are competitive and reduce further as you accumulate Cronos (CRO). Additionally, it has a university section with a lot of educational material that is useful to its target demographic.

The exchange is mostly secure, employing cold storage facilities and custodian accounts. It should be noted that it has been hacked before, putting its security in question. 

But the fact that it just got regulated should help with overall investor protection. Overall it is a good, but far from great exchange that still has plenty to improve upon.

How to buy cryptocurrency on Crypto.com

How to buy crypto on Crypto.com

Buying cryptocurrency on Crypto.com is a straightforward process so don’t worry if you’re new to trading. You can follow the steps in the guide below to make your first crypto purchase on Crypto.com.

  1. Login to the app
  2. Click on the currency you wish to transact with. Crypto.com requires you to transact with USDT. So if you wish to sell BTC and buy ETH, you can’t do it in one transaction, although it requires two transactions.
  3. Enter Limit price if limit order or click on Market. Enter quantity. 
  4. Click on buy

Methodology: How we reviewed Crypto.com

When we review a platform we perform a series of tasks to judge how well the service performs compared to its peers. The tasks always include signing up to create an account, making a deposit and withdrawal, and placing a trade.

In addition, we assess the key features of the service. In this case, we included things like the trade assist feature in our final calculations. We also take into account online user reviews and use them to inform or final rating.

Each platform is giving a rating out of five stars based on all of this research. No company can influence the results in any way but we may receive a commission if you sign up via a link on this page.

FAQs

Who owns Crypto.com?
How does Crypto.com make money?
Do I have to pay tax on Crypto.com profits?
Is Crypto.com anonymous?
Does Crypto.com have an integrated wallet?
How do I withdraw from Crypto.com?
Has Crypto.com ever been hacked?

Sources & references
Risk disclaimer

Invezz is a place where people can find reliable, unbiased information about finance, trading, and investing – but we do not offer financial advice and users should always carry out their own research. The assets covered on this website, including stocks, cryptocurrencies, and commodities can be highly volatile and new investors often lose money. Success in the financial markets is not guaranteed, and users should never invest more than they can afford to lose. You should consider your own personal circumstances and take the time to explore all your options before making any investment. Read our risk disclaimer >

Theodor Tonca
Financial Writer
Having worked for a decade as an analyst, investment partnership founder, and writer - Theodor is a keen sportsman. When not working, he can most commonly… read more.