Daimler recalls 744,000 units of Mercedes-Benz from the U.S over faulty sunroofs

on Jan 6, 2020
Updated: Mar 11, 2020
  • Daimler recalls 744,000 units of Mercedes-Benz from the U.S over faulty sunroofs.
  • Daimler says customers who already paid to have the sunroof fixed will be eligible for reimbursement.
  • Mercedes-Benz USA recently submitted to a massive civil penalty of $20 million after a year-long investigation.
  • Daimler plans on cutting 10,000 jobs in the next two years to reduce costs by $1 billion.

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As per an announcement by the German automaker, Daimler, on Saturday, it has recalled 744,000 units of Mercedes-Benz from the United States of America. The company cited a faulty detachable sunroof glass panel that can potentially risk the passengers as the reason behind its recent move. It further added that models from the year 2001 to 2011 have been recalled.

Customers Who Paid To Have The Sunroof Fixed Will Be Eligible For Reimbursement

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Daimler has recalled Mercedes-Benz from CLS-Class, CLK-Class, E-Class, and C-Class in the U.S. The company stated that the sunroof glass panel doesn’t fit properly with the sliding frame that can potentially detach and risk the passengers in the car.

It was also highlighted that the customers who already paid to have the issue fixed in their Mercedes-Benz will be eligible to seek reimbursements from the German automaker. As per the company spokesperson, the total number of vehicles that have been recalled from across the globe has not yet been announced.

Daimler has arranged with the dealers to have the sunroof fixed before the vehicles can be delivered back to the respective owners.

After another investigation over 1.4 million recalled vehicles by the U.S government that lasted for almost a year, Mercedes-Benz USA submitted to a massive civil penalty of $20 million in December.

Daimler Started Internal Investigations Into Faulty Sunroofs In 2018

The automaker began an internal investigation in 2018 after receiving reports from outside the United States that the sunroof glass panel was detaching.

Among other complications that the German automaker is currently faced with, are the falling sales and an increasing requirement to make a sizeable investment in electric vehicles. In order to cope with the rising costs, the company also announced towards the end of the last year that it plans on cutting as many as 10,000 jobs worldwide in the next two years. The job cut is expected to reduce costs for the company by $1 billion.

Daimler’s performance in the stock market remained flat on average in 2019 with the company currently exchanging hands at around $48 EUR per share that marks almost the same level at which it opened the year in January 2019.  The stock was seen trading as low as around 40 EUR in August 2019.


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